"Army Bay has a peaceful, almost rural feel, tucked beside Shakespear Park. We're honoured to help its families say goodbye in surroundings that mean so much to them."
Tracey Brown | Funeral Director
To begin with, the right people need to be told, usually a doctor, hospice nurse, ambulance or police, depending on what's happened. Then call us whenever you can, day or night. We'll walk you through the next steps and bring your loved one into our care from home, a rest home or hospital.
Absolutely. Meaning doesn't come from how much you spend. We start with what matters to you and shape a farewell around your budget, with every cost explained before you commit to anything.
Not at all. Only a handful of things genuinely need deciding in those first hours. We'll gently sort the essentials with you, such as cremation or burial and timing, then give you room to think about the rest when you're ready.
It comes down to what you choose. A simple cremation sits at the more affordable end, while a full traditional service costs more. Either way, we work hard to stay well below the Auckland average without cutting back on care.
Yes. Many families find it easier to talk things through at home rather than in an office, so we'll gladly come to you in Army Bay, discuss the options, answer questions and take care of the paperwork.
Yes, and many families ask for this. We can livestream or record the service so relatives who are far away or unwell still feel they were there with you.
No. A church suits some families, while others prefer a community hall, an outdoor gathering near Shakespear Park or a service at home. Tell us the kind of farewell you're picturing and we'll suggest local spots that fit.
Of course. We've worked alongside many faiths, cultures and communities over the years. Walk us through what matters to your family and we'll honour those traditions as fully as the venue and timing allow.
A full service generally makes room for a viewing, a ceremony with a celebrant or minister, and a gathering afterwards. A simple cremation strips things back, often with a small memorial arranged for later. We'll lay out both so the choice feels clear.
Often, yes. Many families gather at a loved spot near the park or coast for a quiet moment, or ask the hearse to pass somewhere meaningful. Ashes can be scattered later where it's permitted and feels right.
"Call us, and let our family walk gently beside yours through this difficult season."
Tracey Brown | Funeral Director