"Stillwater is the sort of place where neighbours still know each other's names. Helping its families say goodbye, in a way that honours that closeness, means a great deal to us."
Tracey Brown | Funeral Director
The starting point is letting the right people know, perhaps a doctor, hospice nurse, ambulance or police, depending on the situation. Once that's underway, call us at any time of the day or night. We'll explain the next steps and bring your loved one into our care from home, a rest home or hospital.
Yes. A heartfelt goodbye has very little to do with money. We begin with what your family values most and design the day around your budget, explaining every cost openly before anything is locked in.
No. Very little truly has to be settled in the first day. We move at your pace, dealing with the must-do basics like burial or cremation and timing first, and leaving everything else until your family feels ready to think about it.
That depends on your choices. A simple cremation is the gentlest on the wallet, while a full traditional service costs more. Whichever you choose, our pricing tends to sit comfortably below the Auckland average.
Yes. Many families find it easier to talk things through at their own kitchen table, so we'll gladly come to your Stillwater home, discuss the options, answer questions and sort the paperwork.
Yes. We'll set up a livestream or recording so relatives who are overseas, or simply unable to travel to Stillwater, can still be part of the farewell.
Not necessarily. A church suits some Stillwater families, while others lean towards the boating club, a reserve, a community space or simply gathering at home. Describe the feel you're after and we'll point you to venues that match.
Certainly. We've supported families from many backgrounds and faiths. If particular customs matter to you, share them with us and we'll do all we can to honour them within the venue and the time available.
A full service usually weaves together a viewing, a ceremony with a celebrant or minister, and time together afterwards. A simple cremation keeps things low-key, with a small memorial often held a little later. We'll talk you through both without any pressure.
Quite often, yes. Families sometimes gather at a loved spot along the river or reserve for a quiet moment, or ask us to plan a route past somewhere that mattered. Ashes can be scattered later wherever it's allowed and feels right.
"Get in touch, and let our family stay quietly by your side through these hard days."
Tracey Brown | Funeral Director
